Terms and Conditions for Pochanki

Welcome to Pochanki. By accessing or using our website, you agree to comply with these Terms and Conditions. These terms govern your use of our platform, including browsing, purchasing products, and engaging with any features or services we offer. If you do not agree to these terms, you may not use our website. We reserve the right to modify these Terms and Conditions at any time without prior notice, and your continued use of the site signifies your acceptance of the changes.

Eligibility

To use our services, you must be at least 18 years old or have the consent of a legal guardian. By placing an order on our website, you confirm that you meet this requirement. You are also responsible for ensuring that any personal or payment information you provide is accurate and up to date. If we discover any unauthorized use of our services, we reserve the right to terminate your account immediately.

Account Registration

Creating an account on Pochanki is optional but provides additional benefits such as faster checkouts, order tracking, and exclusive offers. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized access to your account, notify us immediately. We are not liable for losses or damages resulting from your failure to secure your account.

Orders and Payments

When placing an order, you agree to provide accurate and complete information. All orders are subject to availability and confirmation of payment. Prices displayed on our website are final unless stated otherwise. Payment methods include credit/debit cards, online wallets, or other accepted methods. If payment is declined, your order may be canceled, and you will need to reattempt the purchase.

Product Descriptions and Availability

We strive to provide accurate descriptions and images for all products listed on Pochanki. However, slight variations in color, size, or design may occur due to differences in screen displays or manufacturing updates. Products are subject to availability, and we reserve the right to limit quantities, discontinue items, or cancel orders if a product is unavailable.

Shipping and Delivery

Shipping timelines and fees are detailed in our Shipping and Delivery Policy. Delivery dates are estimates and may be affected by factors beyond our control, such as courier delays or unforeseen circumstances. Pochanki is not liable for delays caused by external factors but will work to resolve issues promptly. Customers are responsible for providing accurate shipping details to avoid delivery failures.

Returns and Refunds

Our Return and Refund Policy outlines the conditions under which returns are accepted. Products must be returned in their original condition within the specified return period. Refunds are issued after the item is inspected and approved. Some items, such as customized or perishable goods, may not be eligible for returns. Any shipping fees incurred during the return process are non-refundable unless otherwise stated.

User Conduct

By using our website, you agree not to engage in unlawful activities, post harmful or misleading content, or disrupt the functionality of our platform. We reserve the right to terminate access to users who violate these terms. Additionally, you may not use our platform to engage in unauthorized advertising, distribute malware, or collect personal data from other users without consent.

Limitation of Liability

Pochanki is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services. This includes, but is not limited to, losses due to technical issues, delayed deliveries, or inaccurate product information. Our total liability for any claim is limited to the amount you paid for the affected product or service.

For any questions or concerns about this Terms and Conditions, please contact us at [support@pochanki.com], phone at [9555404962], or mail at [business@pochanki.com]. Thank you for trusting Pochanki for your shopping needs.